This hotel was perfect for us. Location very convenient and within the free tram zone. Heated pool was great!! The kitchen the laundry made everything so much easier traveling with little kids.
訪客用戶
家庭出遊
一臥室兩雙人床套房
入住於2025年06月
3.7
評價於:2025年06月19日
位置方便,房間有些舊,尤其是洗手間,其他的整體算理想。前台職員態度親切,但不能提早check in,11點要準時check out
訪客用戶
家庭出遊
一臥室兩雙人床套房
入住於2025年03月
2.5
評價於:2025年03月26日
Worst hotel experience for me!! Never give them your credit card details as they just charge whatever they want!
They took my credit card for $400 security deposit when I checked in which is fair. I checked my credit card after I have checked out and saw my credit card got charged another 3xx AUD. We went back and asked the receptionist in person and were told that the charge was for the stay. Told her that we have booked and paid through 訂房網站.com, she said she could not locate the payment but would refund. She didn’t refund but charged me another $7xx AUD payment instead! This transaction lead to my credit card has gone overdraft as there were total of $15xx aud incorrect charged in my card! They better pay for my potential interest charge on my card for these ridiculous transactions.
When I called the receptionist he said he would call me back in 5 mins and send me a refund confirmation which I waited for 20 mins still no email and or call back! They are not trustworthy and just charged whatever they want!
This brand is now dead to me!
I thoroughly enjoyed my stay and would stay there again. The room was clean and had everything I needed. I liked the look of the interior and corridors as well. The pool was nice and clean. The location is good, not far from a few different tram stops. It’s also convenient to walk around the whole central area.
M516359****
好友出遊
高級大床房
入住於2025年01月
3.5
評價於:2025年01月18日
怎麼説呢 入住一進門就發現了上一位客人遺留的臟襪子就放在床邊靠近窗戶的一側 打電話給清潔打不通 最後打給前台 等了半個多小時才被清理走 入住期間有位前台態度挺不耐煩的 作為一個五星酒店 customer service 還是再加強吧
This hotel was perfect for us. Location very convenient and within the free tram zone. Heated pool was great!! The kitchen the laundry made everything so much easier traveling with little kids.
訪客用戶
家庭出遊 一臥室兩雙人床套房
入住於2025年06月
3.7
評價於:2025年06月19日
位置方便,房間有些舊,尤其是洗手間,其他的整體算理想。前台職員態度親切,但不能提早check in,11點要準時check out
訪客用戶
家庭出遊 一臥室兩雙人床套房
入住於2025年03月
2.5
評價於:2025年03月26日
Worst hotel experience for me!! Never give them your credit card details as they just charge whatever they want!
They took my credit card for $400 security deposit when I checked in which is fair. I checked my credit card after I have checked out and saw my credit card got charged another 3xx AUD. We went back and asked the receptionist in person and were told that the charge was for the stay. Told her that we have booked and paid through 訂房網站.com, she said she could not locate the payment but would refund. She didn’t refund but charged me another $7xx AUD payment instead! This transaction lead to my credit card has gone overdraft as there were total of $15xx aud incorrect charged in my card! They better pay for my potential interest charge on my card for these ridiculous transactions.
When I called the receptionist he said he would call me back in 5 mins and send me a refund confirmation which I waited for 20 mins still no email and or call back! They are not trustworthy and just charged whatever they want!
This brand is now dead to me!
I thoroughly enjoyed my stay and would stay there again. The room was clean and had everything I needed. I liked the look of the interior and corridors as well. The pool was nice and clean. The location is good, not far from a few different tram stops. It’s also convenient to walk around the whole central area.
M516359****
好友出遊 高級大床房
入住於2025年01月
3.5
評價於:2025年01月18日
怎麼説呢 入住一進門就發現了上一位客人遺留的臟襪子就放在床邊靠近窗戶的一側 打電話給清潔打不通 最後打給前台 等了半個多小時才被清理走 入住期間有位前台態度挺不耐煩的 作為一個五星酒店 customer service 還是再加強吧
匿名用戶
家庭出遊
一臥室特大床套房
入住於2025年08月
訪客用戶
家庭出遊
一臥室特大床套房
入住於2025年08月
訪客用戶
家庭出遊
一臥室兩雙人床套房
入住於2025年06月
訪客用戶
家庭出遊
一臥室兩雙人床套房
入住於2025年03月
訪客用戶
家庭出遊
一臥室兩雙人床套房
入住於2025年08月
M482026****
獨自出遊
高級大床房
入住於2025年04月
訪客用戶
獨自出遊
高級大床房
入住於2025年01月
M516359****
好友出遊
高級大床房
入住於2025年01月
1362100****
商務出差
一臥室大床套房
入住於2025年01月
M256778****
家庭出遊
兩臥室套房
入住於2025年01月
匿名用戶
家庭出遊 一臥室特大床套房
入住於2025年08月
訪客用戶
家庭出遊 一臥室特大床套房
入住於2025年08月
訪客用戶
家庭出遊 一臥室兩雙人床套房
入住於2025年06月
訪客用戶
家庭出遊 一臥室兩雙人床套房
入住於2025年03月
訪客用戶
家庭出遊 一臥室兩雙人床套房
入住於2025年08月
M482026****
獨自出遊 高級大床房
入住於2025年04月
訪客用戶
獨自出遊 高級大床房
入住於2025年01月
M516359****
好友出遊 高級大床房
入住於2025年01月
1362100****
商務出差 一臥室大床套房
入住於2025年01月
M256778****
家庭出遊 兩臥室套房
入住於2025年01月